One named owner per consignment
Every booking lists a primary coordinator and a back-up. You always know who answers the phone, and you have their mobile on file.
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The freight desk you actually wanted to call.
BlazeKit Freight was started in 2003 by three customs brokers who were tired of forwarders treating shipments like ticket numbers. Twenty-two years later, every booking still gets the same answer: who is moving it, when, and how do we keep you informed.
Our story
From a two-desk brokerage to a regional forwarder.
The company began life above a kopitiam on Jalan SS21/35 in Petaling Jaya. Our first client was a precision tooling shop in Shah Alam who needed someone to chase a stuck import declaration. We sorted it, then sorted the next one, and word travelled.
Two decades on, BlazeKit Freight occupies a floor of Menara Symphony in PJ Sentral, with operational outposts at the airfreight hub in Sepang and a coordinator desk inside Port Klang Westports. The company is privately owned by the founding partners and a small group of long-serving senior managers.
What has not changed: the founders still hand-sign the welcome letter that goes to every new account, and a partner still owns escalation on every shipment over fifty thousand ringgit.
Standards we will not bend.
These are the operating rules that have travelled with us since 2003. They are written into our induction handbook and they get read out loud every quarter.
Single line-item invoicing
Freight, handling, customs, demurrage and surcharges are itemised. If a line was not quoted up front, you do not pay for it.
Layered escalation
Coordinator, branch lead, partner. Three calls and you have spoken to a decision-maker. Even on weekends.
Audit-grade documentation
Every booking carries a paper trail that satisfies RMCD, MIDA and corporate audit teams. Records are retained for seven years.
Quarterly business reviews
For accounts of any size: lane performance, exception analysis, cost benchmarking and a forward plan. No fluff, no slide-ware.
Open peer network
We are members of WCA First and JCTrans, and we name the partner handling your shipment at the other end. No hidden hand-offs.
2003year founded in Petaling Jaya
148full-time team members
6Malaysian locations
74international agent partners
The people accountable for your shipment.
Our partners still cover the operations desk every other weekend. It is the best way we have found to keep our standards honest.
Mahesh Subramaniam
Managing Partner · Twenty-eight years in cross-border freight. Started as a young customs declarant in Bayan Lepas and still answers the AOG hotline every other weekend.
Yvonne Cheah
Partner, Ocean & Project · Twenty-one years of liner negotiation and project logistics. Member of the Malaysian Logistics Council practitioner panel.
Hafiz Mansor
Partner, Air & AOG · Charters specialist, ex-cargo manager at Kuala Lumpur Airport Services. Has personally walked AOG parts into ten different ramps.
Come and see how we actually run a desk.
We are happy to host you at Menara Symphony or at our Sepang office. Bring a tricky shipment and we will walk you through how we would handle it.